Crowne Plaza Palo Alto

4290 El Camino Real, Palo Alto, CA, United States, 94306show map
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
Highlights
8
FabulousBased on  121 reviews
Overview

Overlooking Santa Cruz Mountains and Andes Mountains, the comfortable 4-star Crowne Plaza Palo Alto Hotel offers a casino, a rooftop terrace and a swimming pool. After the renovation in 2011, the hotel features luxurious architecture in an 8-story building.

The property is located 26 km away from History Park . The hotel offers perfect location 5 km from the center of Palo Alto.

Monuments and a gallery are set within walking distance.

Mineta San Jose International airport is located 25 minutes' drive away from Crowne Plaza Palo Alto Hotel.

Rooms

The property comprises of modern rooms, including king suite, premium king room and standard one-bedroom queen room appointed with satellite TV, heating, Wi-Fi, pay TV and an iron with ironing board. Rooms come with the bay view. They also include bathrooms with a shower, complimentary toiletries and dressing gowns.

Eat & Drink

There is a bar for guests to enjoy their meal. The Sea by Alexander and Dinah's Poolside Grill are situated in a green area, about 150 meters from the venue.

A full breakfast is served and charges are applicable. 

Services

Guests can benefit from limousine rentals available at the hotel.

Relax

A health club, a spa center and a hot tub are offered for guests' enjoyment. On-site fitness amenities include a gym and a fitness center.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site at USD 10 per day.

The personnel at the hotel speaks English, French, Spanish, Italian, Portuguese, Japanese, Chinese, Hindi, Tagalog / Filipino.

Year renovated:   2011.  Number of floors:   8.  Number of rooms:   194.

+ More- Less
Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 10 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Spa & wellness centre
  • Jacuzzi

Room view

  • Courtyard view
  • Pool view

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bidet
  • Free toiletries
  • Laundry basket/ Clothes hamper

Self-catering

  • Refrigerator
  • Microwave
  • Oven
  • Cookware/ Kitchen utensils

Media

  • Paid films
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Nearby
  • Restaurants
  • City landmarks
Elks LodgeElks Lodge700 ft
+ More- Less
The Sea by AlexanderThe Sea by Alexander500 ft4269 El Camino Real
4290 Bistro4290 Bistro400 ft4290 El Camino Real
Dinah's Poolside GrillDinah's Poolside Grill600 ft4261 El Camino Real
Hobee's RestaurantHobee's Restaurant1200 ft4224 El Camino Real
The MenuThe Menu1400 ft2700 W El Camino Real
+ More- Less
American Airport SvcAmerican Airport Svc1.7 mi
Palo Alto Junior MuseumPalo Alto Junior Museum2.9 mi
Palo Alto Parks DivPalo Alto Parks Div2.4 mi
Palo Alto Recreation DeptPalo Alto Recreation Dept3.0 mi
Foothill College Off-CampusFoothill College Off-Campus1.1 mi
Transpersonal Counseling CtrTranspersonal Counseling Ctr1.3 mi
Body Therapy CtrBody Therapy Ctr1.9 mi
Ctr-Adv Study Behav ScienceCtr-Adv Study Behav Science2.5 mi
Stanford UniversityStanford University3.0 mi
Rengstorff Park & Pool Rengstorff Park & Pool 1.4 mi201 S Rengstorff Ave
Bus Barn Stage CompanyBus Barn Stage Company1.9 mi97 Hillview Avenue, Los Altos
Computer History MuseumComputer History Museum2.5 mi1401 N Shoreline Blvd
Shoreline ParkShoreline Park2.6 mi3160 North Shoreline Boulevard, Mountain View
Shoreline AmphitheatreShoreline Amphitheatre2.6 mi1 Amphitheatre Pkwy, Mountain View
+ More- Less
Getting around
Airports
Palo Alto (PAO)3.9 mi
Moffett Field (NUQ)8.3 mi
Train
California Ave Caltrain2.0 mi
+ More- Less
Reviews
7.8
FabulousBased on  121  reviews

Rating by category:

9.0
Service
7.0
Location
8.0
Rooms
8.0
Dining
  • 5.8
    Guest rating

    Location

    Our room was located in a section that was not handicap accessible. It was noisy because of loud a/c fans and refrigerator.

  • 10.0
    Exclusive

    SO happy we had gotten an upgrade!!! The staff was very friendly and kind as well.

  • 6.6
    Good

    They have a great restaurant downstairs by the lobby, pool/spa area was great. There fitness center was pretty good as well.

    The veiw from our room was horrible, they gave us a room that was looking out at an empty wall space. For the price I paid I was expecting more of a nicer view even if it was just of the street. The WiFi did not work in our room, it was super slow. They dont provide you a microwave unless you ask first.

  • 10.0
    Exclusive

    My husband needed to be near Stanford Medical Center for an appointment. The young man who checked us in, immediately did a map search and printed out directions for our early morning appointment. That evening we had a great steak dinner in the restaurant. Jose was a wonderful and personable waiter and the food was excellent! The steak was prepared to perfection!

    The furnace/AC ran all night. It didn't turn off or on based on the temperature in the room.

  • 7.0
    Very good

    The room was spacious , we had complementary newspaper every day

    We travelled with our three month old son and asked for early check in but the front desk could not be less sympathetic , we only got the room early because one of the managers felt sorry about us sitting in the lobby

  • 7.8
    Fabulous

    Liked to property and location.

    Room could be a bit nicer but we had a good rate.

  • 9.6
    Exclusive

    Off the street with no road noise. The staff was super accommodating and pleasant. Close to Stanford

    Love for the sauna to get fixed

  • 9.6
    Exclusive

    Bed King very good

    No smoking

  • 10.0
    Exclusive

    Eggs were fluffy and the bed was great. Staff was very friendly and helpful with directions to Stanford Hospital where my man's sister is with Stage 4 cancer. Hence we were not in our usual happy place but the with the excellent stay we felt much better visiting with her.

  • 9.6
    Exclusive

    This area is hard to find an upper end hotel and this is the best I have found for sure. The staff was friendly and efficient. We had a great room in the back with pool view. It was very clean and quiet. Easy parking and no charge. The pool area was great if you have kids and they allow small pets which is a total plus. We ate at the bar which was very good and very friendly staff. Overall I was extremely pleased.

    The bed was pretty firm, but I am ok with that. I wasn't crazy about the privacy glass windows between bedroom and bath. I prefer a little more private bath, but it was very nice and clean.

  • 10.0
    Exclusive

    Service was excellent and hotel feels like a boutique hotel even though it is a chain. The rooms were spacious and the pool area very nice.

    Your TV. I had actually called down for someone to replace my remote as numerous buttons on the remote didn't work. I sadly was told that only on/off(power button) and channel and volume are active buttons for the TV. It's been years since I've even seen a TV that got basic channels. I was actually quite shocked to realize there were no movie channels nor pay per view TV services. In today's technology world we can watch movies on demand on our phones. I loved your hotel but your TV system is so antiquated that I'd be hesitant to recommend it. You seem to have DirectTV as your provider. Having been a DirectTV customer for years I know you can upgrade your system and simply pay for your guests to receive additional movie channels. You can also opt in to their pay per view on demand option. In that situation the hotel wouldn't make extra money as they should but DirecTV would upgrade your system to include movie channels and on demand for FREE at no cost to you just to receive the income from your guests use of on demand pay per view. Upgrading your TV system for your guests may actually cost nothing. Not having movie channels and especially on demand pay movies for your guests puts the hotel way below others unnecessarily. Please look into it. They really do offer this to hotels for no charge so that they get the income from the pay per view. Otherwise the cost may be minimal.

  • 7.0
    Very good

    Comfortable Business hotel with nice pool area

    Price variance across days is absurd. Stayed a day for US 240 (good value) but also two days for US 420 (absolutely no value for that money). No espresso nor cappuccino coffee available in the restaurant.

  • 8.8
    Superb

    We didn't like our room but as soon we called they came and changed our room to the 5th floor and it was good

    Our group with two queen beds were at the first floor. The hallway was cold and exposed to the outside and way long but their room was big only too far to the lobby and too cold.

  • 4.6
    Guest rating

    Staff is rude

  • 7.0
    Very good

    Nice pool area. Room reasonable size. Comfortable bed and good staff.

    Sent laundry in on Saturday to be ready for week. Was then told there was a problem and it would be Monday! Not good when here for business. The lady on reception was very accountable though and did her best to sort it out. Shirt came back Sunday night late but we're terribly pressed. I had to iron one myself and get the rest back Monday. Breakfast is just ok. Usual items on a buffet but not a very interesting selection.

+ More- Less
Highlights
8
FabulousBased on  121 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Palo Alto (PAO)3.9 mi
Moffett Field (NUQ)8.3 mi
Train
California Ave Caltrain2.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room